OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
201 ratings and 127 comments received in the last 90 days.
29 May 2026
great communication and service on the day
19 May 2026
Akieran was very helpful in our decision making at a time when we needed to purchase a car relatively quickly . As we could wait for a completely bespoke vehicle to be built he found us a very near match available in half the time.!
17 May 2026
Great service from start to finish.
05 May 2026
Great communication and help finding us the car we wanted
05 May 2026
It was pretty smooth and we were able to get everything sorted.
02 May 2026
Kacper was great from start to finish, made the whole process simple and straight forward, communication was great, and made my decision very easy. Thanks so much Kacper & Lee.
22 April 2026
Quick and easy service
17 April 2026
Robert and Lee at the centre looked after me very well and made the experience of owning my first BMW car seamless!
11 April 2026
Im so happy with car but specifically big Thank you for Akieran He sells me second Bmw during 1 year Perfect person who cares about clients
31 May 2026
The service at Wollwich is always excellent
30 May 2026
??
30 May 2026
I have got front and rear dash cams that I am really happy with and a replacement grill which looks great again after some damage
28 May 2026
The operatives were helpful. Explained everything and everything went planned
28 May 2026
All completed in agreed time. Kept me updated
28 May 2026
Exceptional service from Tyler at Hedin Woolwich. Great communication and all the items I needed he had already thought of so seamless process.
28 May 2026
Great service, as usual, today from Tyler at Woolwich Hedin for a "while you wait" appointment for a brakes job. Entertaining video - thanks to tech Argos (?) and a lovely car clean (my car only ever gets cleaned by you; I'm so lazy). Thanks Tyler
28 May 2026
Good stuff and great service
28 May 2026
Good service and reliable
27 May 2026
Polite staff and the car was ready by the time i gave
FIND Hedin Automotive Woolwich BMW
Address
- Duke of Wellington Ave, Woolwich, London, SE18 6SR
Opening Hours
- Mon–Fri:08:30 - 18:00
- Sat:09:00 - 17:00
- Sun:CLOSED
Phone
- 020 8269 8126
Woolwich as well as surrounding areas including Blackheath, Plumstead, Erith and Greenwich
Address
- Duke of Wellington Ave, Woolwich, London, SE18 6SR
Opening Hours
- Mon–Fri:07:30 - 18:00
- Sat:08:00 - 12:30
- Sun:CLOSED
Phone
- 020 8269 8126
Woolwich as well as surrounding areas including Blackheath, Plumstead, Erith and Greenwich
Address
- Duke of Wellington Ave, Woolwich, London, SE18 6SR
Opening Hours
- Mon–Fri:07:30 - 18:00
- Sat:08:00 - 12:30
- Sun:CLOSED
Phone
- 020 8318 6868
Woolwich as well as surrounding areas including Blackheath, Plumstead, Erith and Greenwich
Address
- Duke of Wellington Ave, Woolwich, London, SE18 6SR
Opening Hours
- Mon–Fri:08:00 - 18:00
- Sat:CLOSED
- Sun:CLOSED
Phone
- 020 8318 6868
Woolwich as well as surrounding areas including Blackheath, Plumstead, Erith and Greenwich
29 May 2026
Sales executive Lewis McFarland was patient, listened and knowledgeable. I felt he was there to meet my needs and did his best to make sure they were met. He took the time to help set up App and to explain the working of the car. He is a credit toBMW