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RECALL FAQS
What is a recall?
A recall is a safety critical action implemented by the manufacturer due to design or construction tolerance which may affect the safe operation of the product. BMW operates in accordance with the code of practice on safety defects, as agreed between the Department for Transport and the representative Trade Associations, and in compliance with the UK General Product Safety Regulations 2005.
Where do I find my 17 digit VIN number?
The 17 digit VIN number can be found on the lower passenger side of the vehicle windscreen, visible from the outside of the vehicle. It is also included on the V5 registration document of the vehicle.
Who pays for the repair?
BMW covers the cost of any technical campaigns and safety recalls.
How do I make a booking to have the recall completed?
We recommend you make a booking with us at the earliest opportunity.
FIND Hedin Automotive Woolwich BMW
Address
- Duke of Wellington Ave, Woolwich, London, SE18 6SR
Opening Hours
- Mon–Fri:08:30 - 18:00
- Sat:09:00 - 17:00
- Sun:CLOSED
For Sat Nav's please search for Duke of Wellington Ave, rather than our postcode. Please note we're just 4 minutes walk from the Elizabeth line.
View our Easter opening hours.
Click Here
Phone
- 020 8269 8126
Woolwich as well as surrounding areas including Blackheath, Plumstead, Erith and Greenwich
Address
- Duke of Wellington Ave, Woolwich, London, SE18 6SR
Opening Hours
- Mon–Fri:07:30 - 18:00
- Sat:08:00 - 12:30
- Sun:CLOSED
For Sat Nav's please search for Duke of Wellington Ave, rather than our postcode. Please note we're just 4 minutes walk from the Elizabeth line.
View our Easter opening hours.
Click Here
Phone
- 020 8269 8126
Woolwich as well as surrounding areas including Blackheath, Plumstead, Erith and Greenwich
Address
- Duke of Wellington Ave, Woolwich, London, SE18 6SR
Opening Hours
- Mon–Fri:07:30 - 18:00
- Sat:08:00 - 12:30
- Sun:CLOSED
For Sat Nav's please search for Duke of Wellington Ave, rather than our postcode. Please note we're just 4 minutes walk from the Elizabeth line.
Phone
- 020 8318 6868
Woolwich as well as surrounding areas including Blackheath, Plumstead, Erith and Greenwich
Address
- Duke of Wellington Ave, Woolwich, London, SE18 6SR
Opening Hours
- Mon–Fri:08:00 - 18:00
- Sat:CLOSED
- Sun:CLOSED
For Sat Nav's please search for Duke of Wellington Ave, rather than our postcode. Please note we're just 4 minutes walk from the Elizabeth line.
Phone
- 020 8318 6868
Woolwich as well as surrounding areas including Blackheath, Plumstead, Erith and Greenwich